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TERMS AND CONDITIONS

 

DEPOSITS
General Policy

The payment of a deposit is required in order to confirm the reservation of any tour or service proposed by “Nice by Heart”.
A deposit is considered “PAID” when it has been received by “Nice by Heart”.

Unless otherwise specified, all services and tours require an initial deposit of 50% of the total cost of the booking.
The payment of the remaining 50% must be made on the day of the starting date of the tour or service.
A Client tour or service is only considered confirmed when the corresponding deposit payment has been received.

For Client bookings comprising multiple tours and services, the booking is not considered confirmed until a deposit has been paid on all tours and services.

A payment of a deposit indicates an acceptance by the purchaser and/or Client of all the terms and conditions stated in this document.

CANCELATIONS
General Policy

In case of cancelations up to 2 weeks (14days) before a tour or a service, the client will receive a refund of the deposit minus a 20€ administrative fee per person.

For cancelations less than 2 weeks (14days) before a tour or service, the deposit is not refundable but can be applied to a future tour or service within a one-year time period.

Nice by Heart cannot be responsible for circumstances beyond its control that prevent a client from attending a tour or service.

Nice by Heart reserves the right to cancel any tour or service.
In the event of a cancelation by Nice by Heart, no liability shall fall upon Nice by Heart and participants’ payment will be refunded in full.

REFUNDS

As per the above mentioned Cancellation policy:

. Cancellations up to 2 weeks (14days) before a tour or a service, the client will receive a refund of the deposit minus a 20€ administrative fee per person.

. Cancellations less than 2 weeks (14days) before a tour or service, the deposit is not refundable but can be applied to a future tour or service within a one-year time period.

Refunds will in no circumstance be issued to a Client failing to join a scheduled tour or service, or for a partially completed tour or service.

PAYMENT TERMS

Nice by Heart accepts the following forms of payment:

  • Payments via Paypal for payment of the deposit to book a tour or service.
  • Payments via credit cards via Paypal for payment of the deposit to book a tour or service.
  • Payments via Tripadvisor/Viator.
  • Payments in Cash in € on the day of the tour or service for the payment of the remaining balance.

COSTS / EXCHANGE RATES

Prices and tarifs quoted for tours and services are subject to change without notice, in the event of unforeseen circumstances beyond our control (currency fluctuations, Government taxes, fuel costs etc.). Prices are quoted in Euros and are subject to change without notice.

Nice by Heart
Private tours and holiday services
Céline O’DONNELL
11 rue Colonna d’Istria, 06300 Nice.
Siren 509 946 687
contact@nicebyheart.com
www.nicebyheart.com

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